Accepted Payment Methods

We accept the following payment methods:

• Credit/Debit Cards: Visa, MasterCard, American Express, Diners Club, Discover
• PayPal
• Apple Pay
• Google Pay
• Shop Pay

Payment Security

We use Shopify’s fraud detection system to help identify and prevent fraudulent transactions.

For large transactions, we may request additional identity verification through reputable third-party services, such as Stripe Identity, to ensure the security of the purchase. You will be notified if such verification is required before your order is processed.

Supported Currencies

Purchases can be made in currencies supported by Shopify. Prices on our site are shown in USD and GBP, but all orders are charged in USD at checkout. Exchange rates are set by Shopify and your payment provider and may differ slightly from the displayed rates; your bank may also apply additional fees.

Customs, Import Duties, and Taxes

Customers are responsible for any customs duties, taxes, or additional charges incurred during shipping, which vary by country. We recommend checking with local customs authorities prior to placing an order.

Refunds and Cancellations

• Cancellations: Orders may be canceled within 24 hours of purchase.

• Refunds: Refund processing time is up to 7 business days; refunds are issued to the original payment method, subject to your payment provider’s policies. Refunds are governed by our Return Policy.
  

Contact Information

For any inquiries regarding payment, please contact us at:
Contact Information

Legal Entity: Airis Holdings LLC
Trade Name (DBA): Marcus Rhode

Store Name: Marcus Rhode
Email: support@marcusrhode.com
Business Address: 155 Willowbrook Blvd, STE 110 #4963, Wayne, NJ 07470, USA
Phone:+1 (201) 338-0210

Customer Service Hours: Mon - Friday: 9am - 5pm (EST)

We will respond to your email within 24 hrs (Mon–Fri) — weekend messages answered Monday.